Milan-based Digital Agency

Turning Vision Into
Digital Reality

DLOG Service delivers custom software, intuitive web experiences, and end-to-end digital transformation for businesses across Europe and beyond.

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10+

Years of Excellence

200+

Projects Delivered

80+

Clients Worldwide

99%

Client Satisfaction

What We Offer

End-to-End Digital Services

From concept to launch and beyond — we cover every stage of your digital journey with expertise, precision, and genuine care.

Web Development

High-performance websites and web applications tailored to your business goals, built with modern frameworks and engineering best practices.

Mobile Applications

Polished iOS and Android experiences — native or cross-platform — that users love and businesses depend on for daily operations.

UX / UI Design

Interfaces grounded in user research and data-driven design that feel intuitive, look compelling, and consistently convert.

E-Commerce Solutions

Scalable, secure online stores with seamless checkout flows, payment integrations, and inventory management built to handle real volume.

IT Consulting

Strategic technology advisory to help organisations make informed decisions, optimise infrastructure, and align technology with business objectives.

Digital Transformation

End-to-end modernisation — cloud migration, smart automation, and integrated digital workflows that give your business a lasting competitive edge.

Telecom & Messaging

Carrier-Grade Communications Solutions

From global voice routing and SIP trunking to high-throughput SMS platforms and AI-powered contact centres — the complete telecommunications stack your business needs to communicate at scale.

Connectivity Services

Global Voice Routing

Carrier-grade A-Z voice routing across a worldwide network of tier-1 interconnects — clear, low-latency calls reliably delivered to any destination on the globe.

International Number Provisioning

Obtain local, mobile, and toll-free numbers across 140+ countries in minutes — build a credible, localised presence in any market without physical infrastructure.

Scalable SIP Trunking

Elastic SIP channels that expand dynamically with your call volume — built-in redundancy and meaningful cost savings compared to ageing legacy circuit infrastructure.

Intelligent Toll-Free Routing

Smart inbound call management with geographic routing logic, automatic failover, and real-time analytics designed to maximise satisfaction at every caller touchpoint.

A2P SMS Messaging

High-throughput SMS delivery for OTP authentication, transactional alerts, and marketing campaigns — complete with granular delivery reporting and campaign analytics.

Fraud Prevention & Protection

AI-driven traffic monitoring and real-time anomaly detection that shields your voice and messaging infrastructure from toll fraud and network misuse around the clock.

Software Platforms

Enterprise SMS Gateway

Multi-tenant SMS routing platform supporting SMPP/HTTP/REST with 10,000+ messages per second per node, grey-route detection, LCR, and full white-label capability.

SMPP v3.4 REST API White-label

Class 4 / 5 Softswitch

High-capacity VoIP switch handling SIP, H.323, and SS7/SIGTRAN with real-time billing, CDR export, and least-cost routing — purpose-built for ITSPs and carriers.

5,000 CPS 100k+ Concurrent LCR

Omnichannel Contact Centre

Full-featured contact centre with ACD, IVR builder, predictive dialler, and CRM integrations — unifying voice, SMS, email, chat, and WhatsApp for up to 5,000+ agents.

5,000+ Agents Salesforce / HubSpot WhatsApp

Logistics Notification Engine

Automated delivery alerts, OTP flows, and rescheduling notifications handling 100,000+ messages per hour with TTS in 40+ languages and major courier API integrations.

FedEx / DHL 40+ Languages TTS

AI Voice & Chat Assistant

NLU and LLM-powered voice bots and chatbots across 50+ languages — automate customer interactions at scale with seamless escalation to live agents when needed.

NLU + LLM 50+ Languages Human Handoff
DLOG Service

"Great digital products are built at the intersection of sharp engineering, thoughtful design, and a genuine understanding of the people who use them."

2014
Founded in Milan
EU
Serving clients across Europe
10+
Years of Innovation

About DLOG Service

Your Partner in Digital Growth

DLOG Service S.R.L. is a Milan-based digital solutions company committed to helping businesses thrive in the digital era. We combine technical rigour with creative thinking to deliver outcomes that genuinely move the needle.

Our multidisciplinary team — developers, designers, strategists, and consultants — shares one common goal: transforming your vision into a digital product that drives measurable, sustainable growth.

Innovation First
Always exploring new possibilities
Quality Driven
No compromise on excellence
Client Partnership
Your success is our success
Full Transparency
Clear communication, always

Why DLOG Service

Built to Deliver Results

We don't just build software — we build partnerships, trust, and long-term digital success.

Expert Team

Senior engineers, designers, and strategists with cross-industry experience ready to solve your most complex challenges.

Proven Track Record

Over 200 successful projects across finance, retail, healthcare, and logistics — measurable outcomes every time.

On-Time Delivery

We respect your timelines. Our agile process means 98% of projects launch on schedule without quality trade-offs.

Latest Technologies

We leverage cutting-edge tools and frameworks to future-proof your digital products from the very first commit.

Client-First Mindset

Every decision starts with your users and ends with your business goals. We build products people genuinely love.

Post-Launch Support

Our relationship doesn't end at launch. Dedicated ongoing support, updates, and optimisation are standard practice.

How We Work

Our Proven Process

A structured, transparent approach that keeps you in control at every stage — from first conversation to final delivery.

01

Discovery

We deep-dive into your business, audience, and objectives to build a clear, shared picture of what success looks like.

02

Strategy

We map architecture, design direction, and technology stack — every decision aligned to your goals before a line of code is written.

03

Development

Engineers and designers collaborate in agile sprints, with regular demos and transparent progress updates throughout.

04

Launch & Grow

We deploy your product and provide the support, analytics, and continuous iteration needed to keep growing your digital presence.

Have a Project in Mind?

Let's talk. We'll listen, advise, and show you exactly how DLOG Service can help you reach your next milestone.

Schedule a Free Consultation

Our Work

Selected Projects

A snapshot of the work we've done for clients across industries and geographies.

E-Commerce

Retail Platform Rebuild

Full-stack e-commerce modernisation for a leading Italian fashion retailer — 3× conversion uplift post-launch.

React Node.js Stripe
Mobile App

Logistics Tracking App

Real-time shipment tracking app used by 15,000+ daily active users across Northern Italy.

Flutter Firebase
SaaS Platform

HR Management System

Custom SaaS platform streamlining HR workflows for SMEs across Northern Italy and Switzerland.

Vue.js Laravel
Digital Transformation

Enterprise ERP Integration

End-to-end digital transformation connecting legacy systems to a modern cloud infrastructure for a manufacturing group with 500+ employees.

SAP Azure REST APIs Python
UX Design

Banking Portal Redesign

Complete UX overhaul for a regional bank's customer portal — 45% reduction in support tickets within 3 months.

Figma React

Client Feedback

What Our Clients Say

DLOG Service transformed our outdated platform into a modern, high-converting storefront. Professional, communicative, and delivered ahead of schedule. Truly exceptional work.

MA
Marco Andreotti
CEO, Moda Milano S.r.l.

Working with the DLOG team felt like having an in-house engineering department. They understood our domain deeply, asked the right questions, and delivered something that truly fits how we operate.

SR
Sofia Ricci
CTO, NorthLog Group

From discovery call to post-launch support, the process was seamless. Our new HR platform has dramatically reduced administrative overhead and our team genuinely enjoys using it every day.

LB
Luca Bianchi
Head of HR, IndustriaVerde

Contact Us

Let's Build Something
Great Together

Have a project in mind? We'd love to hear about it. Reach out and let's explore how DLOG Service can help turn your vision into reality.

Address
Viale Certosa N 218
20156 Milano, MI, Italy

Send Us a Message